Books are open for reservation for approximately 36-40 hours, but you’ll know how much time is left via the countdown timer on the New ARCs page. Once you reserve a copy of a book, that countdown timer will be replaced by a message telling you when you’ll be able to download the book. Typically it is shortly after 9am the day after the reservation period closes.

On some occasions, the book files are delayed but we’ll make them available as soon as we can. In very rare cases, the author cancels their ARC after people have reserved it. In those cases, we cannot send out the book at all and the ARC will be removed from your list and the HGB points you spent reserving that book will be refunded. In those cases, you will see a message about this in your notifications (click the bell icon in the top right of the app).

Once the books are available, we will send you an email with the links to download them so it is important that you make sure you are getting our emails. You will also find a link to download the books from the Books You’re Reading section of the app.